Hugging Cups: Colors Neubau

Booking Details

Looking for an experience that sparks creativity and connection? Join Hugging Cups at our ceramics studio in Neubau, a relaxing and inspiring workshop where you can unwind, connect, and create something special side by side. Perfect for couples, friends, or anyone wanting to share a meaningful creative experience.

During the 2-hour session, each participant will hand-build their own mug and decorate it with colorful engobes. The highlight: at the end, your mugs are gently pressed together to form a “hugging” pair – a unique symbol of friendship, love, and shared creativity.

Group Booking
If you would like to sit together with others, please make your reservation under a single booking. This allows us to seat you at the same table. With multiple separate reservations, we unfortunately cannot guarantee that you will be seated together. Please note that cancellation and rescheduling policies may vary.

Hugging Cups is the perfect way to enjoy quality time together, let go of stress, and leave with a lasting keepsake that celebrates connection and creativity.

Duration: 2.5 hours
Format: Hand-building (modeling technique)
Level & Age: Suitable for beginners, from 14+
Included: Depending on the time of day, we will offer you tea, coffee, a glass of wine, or a soft drink to enjoy during your course. Included: One fired and transparent-glazed cup, a drink, and colors for decorating.
Location: Westbahnstraße 18 1070 Wien
Price: €65 per person
Optional:
Extra piece: +€12 (incl. firing & transparent glaze)

Places are limited, so book early to secure your spot.

Language:
Wednesday at 4:00 p.m. – in German
Thursday at 6:00 p.m. – in German and English
Friday at 3:00 p.m. and 6:00 p.m. – in German
Saturday 10:00 a.m. – in German
Saturday 1:30 p.m. – in English
Saturday 5:00 p.m. – in German and English

Join us and create something beautiful together!

FAQ:

Can I shape something other than a cup?

Using the pinch technique, mainly small to medium-sized vessels such as bowls, cups, mugs or small vases can be formed. The technique is particularly suitable for simple, round shapes. These can also be organically reshaped afterwards if desired.

Can I make a plate in this course?

In this course we work with the pinch technique, which is mainly suitable for small to medium-sized vessels. Since plates require a different approach – the slab technique – they are not planned in this course.

How does painting with the colors work?

After you have finished shaping your piece, we focus on painting with underglaze colors. These can be applied on the outside of the piece and add colorful accents to your creation. You can choose from more than ten colors.

Do I need to book a separate appointment to paint my pieces?

No, painting with underglaze colors is part of the 2.5-hour course. After about 1.5 to 2 hours you will start painting your piece.

What is the difference between painting and glazing?

When painting, we use underglaze colors during the course. These can be applied on the outside of the piece. You can choose from more than 10 colors. Painting is included in courses with the addition “Colors”.

To glaze your pieces they must be fired once. This takes about two weeks. For this an additional appointment glazing workshop is required. At the end of your first course, you can purchase a voucher card including a voucher code for the glazing workshop on site and then book your appointment online.

You will have a selection of more than 45 glazes available. Many of the glazes develop color variations during firing and are therefore particularly suitable for larger surfaces. Smaller details may blur slightly. However, we offer alternative colors that are better suited for this.

How can I reschedule my course?

You may reschedule your course once up to 24 hours before the course begins via the button “Reschedule, cancel or request a refund” in your course confirmation email. Cancellations are possible up to 24 hours after receiving the booking confirmation via the same button.

What if I cannot attend my course date?

Since tickets are not tied to a specific person, you are welcome to privately pass them on to friends or acquaintances. This way you can give them a wonderful experience and ensure that reserved spots do not remain unused.
In the case of a rescheduling or cancellation, you will find the corresponding instructions under the first question “How can I reschedule my course?”
Important: Rescheduling requests via email, phone or in person cannot be accepted and are therefore invalid.

Do I need prior experience to participate in the courses?

No, this is not necessary. All our courses are suitable for beginners. Advanced courses are labelled accordingly.

How can I book a course?

All courses & offers can only be booked online directly via our website. The calendar under each course description shows you on which days and how many spots are available for booking. Choose your preferred date and number of participants and click “Book Now.” This adds the booking to your cart, and in the next step you can complete the payment process.

How do I book a course if I have a gift card?

The code can be entered during checkout after adding a booking and is valid for both locations. If you have multiple voucher codes, you can enter and redeem them one after another.

What is the difference between pottery and hand-building/modeling courses?

When working with clay, there are generally two different approaches:
On the one hand, there is wheel throwing, where pieces are created on the electric pottery wheel. The resulting objects are characteristically round, symmetrical and thin. On the other hand, there is modeling and shaping clay by hand at the worktable. This includes coiling, pinch technique and slab technique. Here you are not bound to the round base shape created by the wheel and can freely express your creativity.

What should I bring to the course?

A portion of good mood :) We have everything else at the studio!

However, shorter nails – and for pottery wheel courses also a hair tie for longer hair as well as clothes that may get a little dirty – are an advantage. If despite the aprons some clay or glaze gets onto your clothing, don’t worry, both can be easily washed out.

When can I pick up my finished pieces & what happens if I forget them?

Your ceramics from pottery and modeling courses are ready for pickup from 3 weeks after the last course day. If you cannot come in person, the person picking them up must be able to show a photo of your pieces.

We keep already glazed course pieces in our pickup shelves for 3 months. After that, due to space limitations, they are sorted into monthly boxes where we can no longer guarantee completeness or condition. Every year before Christmas, we donate all remaining pieces that have been with us for more than one year to “Aktion Leben” to bring joy to someone else. :)

Can I have my pieces shipped home?

We are happy to ship your masterpieces by Austrian post, no matter where you are located within the EU. Shipping outside the EU is not possible. Fees of Austrian Post:
Shipping within Austria (1–3 pieces*): €7.17
Shipping to Germany (1–3 pieces*): €17.35
Shipping within the EU (1–3 pieces*): €21.00

An additional packaging & service fee of €9.50 applies per package, as we wrap each piece by hand and personally drop it off at the post office to ensure it arrives safely :)
Medium-sized pieces such as cups, bowls, plates, small vases. Large pieces such as vases, jugs, etc. are calculated as 2 medium-sized pieces.

Are my pieces dishwasher safe?

Your pieces are made of stoneware clay. They are fired at 1200°C, making them vitrified and both dishwasher safe and microwave safe.

I'm not happy with how the glaze turned out on my piece. Is it possible to reglaze it, or receive a refund or reimbursement?

We understand that glaze results can sometimes be surprising, but reglazing high-temperature fired pieces is not possible, and we do not offer reglazing or deglazing services.

Glazing in pottery is an inherently variable process and cannot be fully controlled or replicated exactly. Even when the same glaze, clay body, and firing schedule are used, the final outcome can differ from piece to piece. Many factors influence the result, including kiln placement, temperature fluctuations during firing, glaze thickness, how the glaze interacts with the clay, and the overall kiln atmosphere. These variables are a natural part of working with handmade ceramics.

Because of this unpredictability, glaze appearance is not considered a defect. For this reason, we do not offer refunds, reimbursements or remakes based on glaze results or personal preference.