Handprints & Footprints Neubau

Hand & Footprints – Little Moments, Big Memories

Booking Details

Time with your little ones flies by – preserve these special moments with your baby’s handprints and footprints on one of our ceramic pieces. In this lovely morning class, you will create a personal keepsake that will stay with you for many years to come.

Class time
Every Tuesday from 10:00 a.m. to 11:30 a.m.
If your baby is still happy, you are welcome to stay a little longer to finish at your leisure

What you will do
First, you will choose your ceramic piece from category F – this is included in the course price. Category F includes our most popular shapes such as small plates, regular cups and mugs, and cereal bowls.

After a brief introduction to colors and imprinting techniques, you can work at your own pace in a relaxed atmosphere. Studio time, tools, unlimited colors, and firing are of course included.

The process
During the session, you will focus entirely on your baby’s handprints and footprints. After your visit, we will glaze and fire the pieces at 1010°C.
About a week later, your finished keepsakes will be ready for pickup at the studio.

Location Neubaua
Westbahnstraße 18, 1070 Vienna

Cost
€35 per appointment
One ceramic piece from category F is included in the price.

FAQ:

Can the colors be applied directly to the skin?

Yes, this is easily done using a sponge. The colors are safe for hands or feet, but they are not meant to be ingested and should not be put in the mouth.

Is there a changing table in the studio?

Currently, we do not have a changing table in the studio.

How can I reschedule my appointment?

You can reschedule or cancel your appointment via the button "Reschedule, cancel or request a refund" in the course confirmation email. If you are unable to attend, we kindly ask you to change your booking as early as possible so that others have the opportunity to take your spot. Please note our rescheduling and cancellation policy for ceramic painting bookings.

What if I can‘t attend my appointment?

In the case of a possible rescheduling or cancellation, you will find the corresponding instructions under the first question “How can I reschedule my appointment?”

Important: Rescheduling requests via email, phone, or in person cannot be accepted and are therefore invalid.

Do I need prior experience to paint ceramics with you?

No, that is not necessary. At the beginning of your session, we will give you a short introduction to the colors and their application, as well as to stamping footprints and handprints. After that, you can let your creativity run free.

How can I book a slot?

All slots can only be booked online, directly via our website. The calendar shows you on which days how many spots are available for booking. Choose your preferred day and the respective number of participants and click on “Book Now”. This will add the booking to your cart, and in the next step you can complete the payment process.

How do I book a slot if I have a gift card?

The code can be entered during checkout after adding a booking and is also valid for both locations. If you have multiple voucher codes, you can enter and redeem them one after another.

Please note that the gift card can only be redeemed online for paid bookings, and we cannot refund the advance payment on-site afterward.

What should I bring to the session?

A portion of good mood :) We have everything else in our studio!
To protect your clothing, we have aprons available on-site. If some paint still gets on your clothes, don’t worry, it can easily be washed out. Feet and hands can also be easily washed at our sink.

When can I pick up my finished pieces & what happens if I forget them?

Your painted ceramics will be ready for pickup 8 days after your visit. If you cannot come in person to pick them up, the person collecting them must be able to show a photo of your pieces.

Your painted ceramic pieces will remain on the pickup shelf for up to one month after your visit, after which they will be sorted into boxes due to space constraints. Until that time, we are responsible for the completeness and condition of the pieces; after that, we can no longer guarantee this.

Every year before Christmas, we donate all remaining pieces that have stayed with us for more than a year to "Aktion Leben". Since we started doing this 2 years ago, we know that there are people there who truly appreciate handmade ceramics for personal use or as gifts. The pieces find new loving homes. :)

Can my pieces be shipped to my home?

We are happy to send your masterpieces by post, no matter where you are in the EU. Deliveries outside the EU are not possible. Fees of the Austrian Post:

* Shipping within Austria (1–3 pieces*): €7.17
* Shipping to Germany (1–3 pieces*): €17.35
* Shipping within the EU (1–3 pieces*): €21.00

Additionally, packaging & service costs of €9.50 apply per package, as we pack each piece by hand and personally bring it to the post office to ensure it arrives safely :)

* medium-sized pieces such as mugs, bowls, plates, small vases. Large pieces such as vases, jugs, etc. are counted as 2 medium-sized pieces.

Can my pieces go in the dishwasher?

Ceramic painting pieces are made of earthenware and are fired at 1040°C. They are dishwasher-safe, but very fine hairline cracks may appear in the glaze over time. The pieces are not microwave-safe.

I'm not happy with how the glaze turned out on my piece. Is it possible to reglaze it, or receive a refund or reimbursement?

We understand that glaze results can sometimes be surprising, but reglazing high-temperature fired pieces is not possible, and we do not offer reglazing or deglazing services.

Glazing in pottery is an inherently variable process and cannot be fully controlled or replicated exactly. Even when the same glaze, clay body, and firing schedule are used, the final outcome can differ from piece to piece. Many factors influence the result, including kiln placement, temperature fluctuations during firing, glaze thickness, how the glaze interacts with the clay, and the overall kiln atmosphere. These variables are a natural part of working with handmade ceramics.

Because of this unpredictability, glaze appearance is not considered a defect. For this reason, we do not offer refunds, reimbursements or remakes based on glaze results or personal preference.