Job Description

Fresh Ceramics is a ceramics studio and shop with two branches in Vienna, located close to Schönbrunn Palace and Mariahilfer Straße. We stand for high-quality and functional handmade ceramics, locally and sustainably produced. In addition, we offer a wide range of courses, from one-time hand-building classes to nine-week wheel-throwing courses. There is something for every creative soul.

Do you have a passion for ceramics and want to be part of our success story? Then we look forward to receiving your application!

The following position is available:

Ceramics Course Instructor

• Working hours: 39 hours per week (100% full-time). Part-time possible from 20 hours per week
• Classification: Skilled worker after the 2nd year of service (according to § 18 RKV. B, Lit. a).
• Salary: Gross monthly salary €3,314.00 for 39 hours per week (€46,396.00 per year)
• Planned start date: As soon as possible
• Selection process: Two-stage procedure in accordance with § 27 of the statute: pre-selection / hearing

Requirements
Employment prerequisites:

• Completed relevant professional training
• More than 5 years of experience in the ceramics field
• Comprehensive knowledge in hand-building and wheel-throwing
• High communication skills and social competence
• Basic computer skills
• Good spoken English (level B2 or higher)
• Team spirit and solution-oriented work approach
• Flexibility and willingness to occasionally work extra hours
• Friendly demeanor and strong customer/service orientation
• Cooperative, solution- and service-oriented work style

Tasks

• Conducting one- and multi-part workshops for children and adults
• Teaching wheel-throwing courses
• Teaching hand-building courses
• Throwing and shaping functional ceramics such as cups, plates, and vases
• Customer service
• Active contribution to the course program design

Fresh Ceramics e.U. offers you:

• Appreciative recognition and leadership culture
• Independent and self-reliant work in a dynamic team
• Artistic, creative environment
• Opportunities for personal and professional training and development

Contact & General Information
For questions regarding content and organization, please contact the Managing Director, Ms. Tatiana Shaw
(E: hello@freshceramics.at).

Costs incurred in connection with an application cannot be reimbursed. Your application documents will be destroyed after the end of the selection process.

Information about our privacy policy can be found at freshceramics.at

Customer Service Assistant – Ceramics Studio (Full-Time/ Part-Time)

Fresh Ceramics is a creative ceramics studio with two locations in Vienna. Our focus is on hands-on, shared creativity.
We offer a wide variety of ceramics workshops, including hand-building, wheel-throwing and ceramic painting.
Our studio is a space for immersion, experimentation and creative expression, open to beginners and advanced learners alike.

To support our team, we are currently looking for a communicative, service-minded individual to join our team starting in September.
This is a long-term position, ideal for someone in the middle of their career who’s looking for a stable, meaningful role in a creative environment.
If you’re friendly, reliable, and love providing people with a warm and engaging experience, we’d love to hear from you!

• Working hours: minimum 30 hours per week (more hours possible upon agreement)
  (Shifts from Monday – Friday, 3:00 PM – 9:00 PM)
• Work location: Our studio in Neubau, Westbahnstraße 18, 1070 Vienna
• Start date: September

What you'll do

• Welcoming and assisting customers in the studio
• Advising and guiding guests through the ceramic painting process
• Providing information about our course offerings and answering related questions
• Operating the cash register and supporting daily studio operations
• Maintaining and organizing the reception area
• Assisting with the setup and support of workshops and events

About you

• Initial experience in sales, front desk, or customer service, ideally in a creative setting
• Interest or experience in ceramic painting is a plus
• Barista experience is welcome
• Well-groomed, friendly appearance and a strong service mindset
• Excellent communication skills and team spirit
• A high sense of responsibility and reliability
• Comfortable and confident interacting with people of all ages
• Good command of German and English (minimum level B2)

What we offer

• A creative and appreciative work environment with a warm-hearted team
• Room for personal initiative and collaboration
• An inspiring atmosphere with a focus on artistic expression
• Opportunities for both personal and professional growth and development

The minimum gross monthly salary for this position is €2,200 (based on full-time employment of 39 hours per week),
with willingness to overpay depending on qualifications and experience.

Application & Contact

Please send your application (CV and a short letter of motivation) via email to:
hello@freshceramics.at